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Please note regarding collections and repairs:

  • If you want to return a product please contact our customer service team and request collection.
  • You will then receive a collection number.
  • You must quote this number in all correspondence when you return the product.
  • If you do not use the collection number on all correspondence, it may delay our response to you or you may not receive a response, as we may not be able to identify who has returned the goods to us.